We gather information online that helps us protect you; maintain the security of our website, and to provide the online services that you request.  We do this through the use of cookies and the information that you submit to us online.

If you have any questions about our privacy policy or concerns about our privacy practices, please contact us at 402-482-5222 or  customerservice@chambersbank.com.

• Information that we receive from online applications, forms, or emails.
• Transaction information that you submit through our online banking service.
• The Internet address (referral site) which brought you to our web site.
• The name and version of your web browser.
• Your Internet Protocol (IP) address, the date and time you access our web site.
• Pages visited on our website and the duration of your online session.

For our everyday business purposes –

• Such as to process your transactions, maintain your accounts, and respond to your online requests.

For security purposes – 

• Such as to maintain a secure session, authenticate your computer, verify transactions, and detect fraudulent transactions.

For site management –   

• To improve the site navigation, resolve performance issues, tailor the content that we display to you online.

Online Information may be shared with our service providers for processing your requests and for everyday business purposes as further described in our Privacy Policy.

• Our website may include links to other 3rd party web sites.  These links to external 3rd parties are offered as a courtesy and a convenience to our customers. 
• When you visit these sites, you will leave our website and will be redirected to another site. This Institution does not control linked 3rd party web sites. 
• We are not an agent for these third parties nor do we endorse or guarantee their products. 
• We make no representation or warranty regarding the accuracy of the information contained in linked sites.  We suggest that you always verify the information obtained from linked websites before acting upon this information. Also, please be aware that the security and privacy policies on these sites may be different from our policies, so please read third party privacy and security policies closely. 
• This privacy policy applies solely to the Customer Information collected by this Institution. 

• Our Service Providers may use cookies to collect some the above information. In some cases you must accept cookies in order to view our website or perform online banking transactions.   These cookies do not store any personally identifiable information; they simply provide another level of security and help us analyze website activity.

• When you click on advertisements in our website or advertisements on linked 3rd party web sites, you may receive another cookie; however, you do not have to accept any cookies from third party advertisements.

• When you enroll for our online services, we will send you a welcome email.  We may also send emails marketing various products and services offered by this Institution. We will always provide you an opportunity to opt-in or opt-out of marketing related emails.
• We will also send security related email notices when you sign-up for “notify me” alerts on your account(s) or whenever you change your passcode, security question, or email address.
• If you agree to accept electronic disclosures and/or online account statements, we may also send you notices of important account updates through email. For example, we may send you an email with updates to this privacy policy and/or we may send you a notice that you have an important message within online banking.  For more information on how to enroll for electronic disclosures, please contact us at 402-482-5222
• We will never send you an email asking for personal information such as your account number, ATM card number, PIN number, social security number, or login information.

• We do not knowingly collect names, emails addresses, or any other personally identifiable information from children.
• We do not knowingly market to children, nor do we allow children under 13 to open online accounts.

The mobile application requests access to information stored on your device such as location, camera, contacts, or other features you are enrolled in to enrich and simplify your own user experience and improve our services, as well as provide additional security to protect your
account.

• Before granting access to this information, you will be prompted to give the application that permission.
• If you do not wish to grant that permission, you may decline.
• If you later change your mind, those permissions can be updated in your device’s settings.

• Location – Your location is used to prevent fraudulent activity and to display locations near you.
• Contacts List – Allowing access lets you add contacts to use with features that allow you to send money via your mobile app. We will only add the contacts you choose, and that information will not be shared.
• Camera & Images – This app uses your camera to capture check images, upload images to support account opening, take pictures of
  receipts, scan ID, scan authorized QR codes and to conduct video chat.

• Personalizing your digital and mobile experience by enhancing our Sites and Mobile Apps organization and design and analyze data to create relevant alerts, products, or services.
• Detecting and preventing fraud, identity theft or other risks to you or to Financial Institution.
• Complying with and enforcing applicable legal requirements, industry standards, contractual obligations, and our policies.
• Allowing you to use features within our Sites and Mobile Apps when you grant us access to personal information from your device, such
  as contact lists or location, for example, when trying to locate an ATM.
• Providing notifications concerning events for which you have registered, enhancing products and services, and operating and expanding our business activity.

We may share the personal information we collect from and about you online with only certain Third-Party providers that have contracts with Financial Institution for Site and Mobile Apps to be only used in accordance with this Notice and Government Agencies as required by laws and regulations. Financial Institution does NOT utilize social media. Your personal information will not be shared or utilized through any social media platforms.

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. In the event of a data breach, we provide timely notification, in accordance with applicable laws and regulations. We may use third-party providers to process personal information for business purposes on our behalf. Third-party providers are contractually obligated to comply with our policies to protect information we share with them or they collect on our behalf.

We also recognize the importance of protecting children’s privacy. Our Sites and Mobile Apps are not marketed to individuals under the age of 13, and we request that these individuals do not provide personal information through our Sites and Mobile Apps. We do not knowingly collect personal information from children under 13.

We retain personal & application information for a period of time as required by laws and regulations and the necessary business purposes. We securely delete personal information as soon as legally permitted. Please contact us to determine specific timeframes for your personal stored information and if that information may be deleted.